Shipping

Thank you for vis­it­ing and shop­ping at shop.murmure.me
If you can’t find the infor­ma­tion you are look­ing for, or if you have any ques­tions regard­ing ours terms & con­di­tions, please con­tact us at shop@murmure.me

Shipping Policy

We ship worldwide.
We use La Poste (French Post Office) Col­is­si­mo for all our shipping.

Shipping costs

The web­site will auto­mat­i­cal­ly cal­cu­late the ship­ping cost depend­ing on the vol­ume, weight and des­ti­na­tion of your order. Please note that any cus­toms tax­es for over­seas orders are the buyer’s respon­si­bil­i­ty to pay.
France: 12€
Europe + DOM-TOM: 20€
Rest of the World: 35€

Delivery time

Our shop is a play­ground, so we prints on demand. Our print­er pro­duces the prod­ucts once pay­ment has been made. So please be aware that ship­ping times can vary depend­ing upon the prod­uct. By the way, all orders are nor­mal­ly shipped from France with­in 5–10 work­ing days (orders are not shipped on week­ends or holidays).
If we are expe­ri­enc­ing a high vol­ume of orders, ship­ments may be delayed by a few days and if there will be a sig­nif­i­cant delay in the ship­ment of your order, we will con­tact you via email.
Mur­mure is not respon­si­ble for any delay that results from an incor­rect address, hol­i­days or by inci­dents beyond our control.

Packing

All our prints are packed, wrapped, and sealed in postal tubes. We use the high­est qual­i­ty pack­ing mate­ri­als and take the utmost care to ensure the safe tran­sit of your order. If your order is dam­aged on arrival please con­tact us imme­di­ate­ly at shop@murmure.me

You can read more about our Terms & Con­di­tions here.